SPS Online

June 30, 2014 12:00 am

The final figures for the 2014 SPS shows a 27% increase in online applications compared to the 2013 SPS.  In total 70,249 applications were submitted online, despite issues with the IT system.  This is around 70% of the total English claim population.  It bodes reasonably well for the migration to a digital-by-default system in 2015, but, of course, there remain 30% of claimants who still need to be moved online.


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